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Doubletree By Hilton Grand Key Resort, Key West
200US$
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Key details
About the Resort
3990 S. Roosevelt Blvd,
Key West,
Florida,
United States,
33040,
Florida
DoubleTree By Hilton Grand Key Resort offers a refreshing take on island hospitality with its zero-entry pool and complimentary shuttle service to historic Old Town Key West. This 4-star resort is designed for family-friendly stays and includes various amenities to enhance your visit.
Rooms & Amenities
Rooms at DoubleTree By Hilton Grand Key Resort feature premium bedding, laptop-compatible safes, free WiFi, and air conditioning. Select rooms include a private balcony and additional living space, accommodating families and groups with versatile layouts such as rooms with two beds that can be occupied by four persons.
Dining & Refreshments
Dining options at this Key West hotel include the Palm Haven Restaurant, which serves fresh seafood and regional specialties. Guests can enjoy light bites and poolside beverages at the Gumbo Limbo Tiki Bar, making it a convenient choice for casual dining.
Leisure & Recreation
Leisure activities at the resort include access to the outdoor pool, hot tub, and fitness center. Additionally, guests can take advantage of the on-site children's club and join various beach activities through the affiliated DoubleTree Beach Club at Smathers Beach.
Business & Services
For business needs, DoubleTree By Hilton Grand Key Resort features conference facilities accommodating up to 300 guests, making it suitable for events. The hotel also provides complimentary parking and a 24-hour reception for guest convenience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Bath Tub Hearing Accessible or Non-Smoking
Explore available ways to reach your dream destination
City Centre
Key West
3.3
km
Airports
Key West International (EYW)
2.1
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Accessible Spaces
“The hotel provided excellent accessible facilities, making it easy for all guests to enjoy the amenities.” view full review
Relaxing Pool Area
“The pool area was spacious and inviting, with complimentary cabanas that made lounging an absolute treat.” view full review
Ample Parking
“The availability of plentiful parking made coming and going as we pleased a simple and enjoyable part of our stay.” view full review
Comfortable Rooms
“Our room was impressively spacious and well-equipped, providing a perfect home base for our Key West adventures.” view full review
General
No smoking on site
Paid Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Services
Free airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Curtains
Show more
Location
3990 S. Roosevelt Blvd,
Key West,
Florida,
United States,
33040,
Florida
Map view
3990 S. Roosevelt Blvd,
Key West,
Florida,
United States,
33040,
Florida
City landmarks
Museum
Fort East Martello Museum
1.9
km
Beach
Smathers Beach
2.4
km
Island
Cow Key Channel
600 m
Botanical Garden
Key West Tropical Forest and Botanical Garden
1.6
km
Cow Key
1.0
km
6810 Front St
Collections Key West
1.8
km
Cozumel Park
1.0
km
3583 S Roosevelt Blvd
Monroe County Parks & Beaches
1.0
km
Marina
Stock Island Marina Village
3.6
km
5450 Macdonald Ave
FYT
1.7
km
Golf Course
Key West Golf Club
1.9
km
2756 N Roosevelt Blvd
Kelly's Aerial Arts & Fitness
2.2
km
Square
Mallory Square
5.7
km
Duval Street
Duval Street
5.1
km
Museum
The Ernest Hemingway Home and Museum
5.1
km
Island
Key Haven
2.8
km
Sigsbee Park
3.2
km
Trumbo Point
3.0
km
Park
Higgs Beach Dog Park
3.5
km
Nature reserve
The Key West Nature Preserve
3.1
km
Marina
Historic Charter Boat Row
3.3
km
cnr South & Whitehead Sts
Southernmost Point
5.0
km
Key West
3.4
km
Cemetery
Key West Cemetery
4.5
km
Nature reserve
Key West Butterfly and Nature Conservatory
4.9
km
1707 White St
Key West AIDS Memorial
3.7
km
Garden
West Martello Tower
3.8
km
Boca Chica Channel
3.5
km
Garden
Key West Garden Club
3.8
km
Nearby
Island
Thompson Island
550 m
Restaurants
La Trattoria Oceanside
1.4
km
3593 S Roosevelt Blvd
Last Call Beach Bar
1.8
km
Key West Airport
Reviews and Ratings
Feedback from previous guests about their experience
64%
liked the resort and would come back again
6.4/10
Nice
Rooms
5.9
Location
6.8
Service
7.1
Dining
6.0
Guest reviews
6.4/10
based on 10 reviews
4/5
based on 4052 reviews
7.4
7.4/10 based on 694 reviews
#39 of 51 hotels in Key West based on Tripadvisor
Gary
United States,
November
2024
7.2/10
The hotel had a convenient location with a beautiful view over the pool, but the rooms need some serious updates. While the staff was friendly and helpful, I found the dining options to be pricey. Overall, it’s a decent stay if you don’t mind some wear and tear.
Rooms
6.0
The rooms were clean and designed nicely, but they really need updating. I noticed chipped furniture and the sink had a crack, plus draining issues in both the shower and sink.
Service
9.0
The service was always friendly, and the staff went out of their way to offer helpful recommendations for restaurants and activities.
Location
8.0
The location was great for relaxing, and even though it wasn't right on the sea, I could catch glimpses of the water from higher rooms. It’s not too far from downtown either.
Dining
7.0
Dining was generally good, but definitely on the expensive side. The meal I had was well prepared though, so I appreciated the quality.
Facilities
6.0
The overall facilities were decent, providing a clean environment to enjoy some downtime, but also needed some upgrades to truly shine.
Charlotte
United Kingdom,
November
2024
5.4/10
My stay at the Doubletree By Hilton Grand Key Resort in Key West was quite a mixed bag. While the warm chocolate chip cookies at check-in were a delightful welcome, the overall experience fell short of what I expected from a Hilton property. I faced issues with room cleanliness and maintenance that were frustrating, but I appreciated the friendly staff and the heated pool that my son enjoyed. It’s hard to recommend this place without reservations.
Rooms
5.0
Our room was dated and had persistent noise from the air-conditioning unit. The bathroom had some issues, including a loose doorknob and a missing water strip that caused flooding.
Service
5.0
I found the staff to be friendly and accommodating, but they seemed overwhelmed, which sometimes led to delays in service and responses to maintenance requests.
Location
5.0
The location was convenient with a shuttle that provided easy access to downtown, but my experience was marred by maintenance issues and room cleanliness.
Dining
5.0
The breakfast had a variety of choices, but I encountered a dirty plate at the buffet on the first day, which was disappointing.
Facilities
5.0
The pool area was well-maintained and a highlight of the stay, although the hotel itself felt run down and in need of remodeling.
Richard
United States,
November
2024
6.0/10
The hotel has some nice qualities, but it's clear it could use some improvements. The rooms have clean and friendly service but feel outdated, resembling a scene from a horror movie. The location is decent, enjoyable for some relaxation, though the noise from the nearby airport can be distracting. Overall, the dining options seemed limited and didn't fully meet my expectations given the price I paid.
Rooms
5.0
The rooms were clean but felt old and dark, completely different from the bright pictures shown when booking. They really need better soundproofing as well.
Service
7.0
The service was friendly; I appreciated the staff walking with me to press the elevator button and providing samples of soups from the restaurant. However, the overall service experience was a bit inconsistent.
Location
6.0
The location was okay for relaxation and walking around, but having the airport right next door was not ideal.
Dining
6.0
The breakfast was a bit odd, mixing buffet and restaurant styles, but it had enough options overall.
Facilities
6.0
Facilities were fine, but there's a need for a refresh to match the quality one might expect.
Tom
United States,
November
2024
6.8/10
I had a mixed experience at the hotel. While the location felt homey and the staff were incredibly friendly, the rooms were a bit noisy and I could smell cigarettes, which wasn't ideal. The dining options were limited, especially for breakfast. Overall, it offers decent value for money, but some aspects could use improvement.
Rooms
5.0
The rooms were clean but unfortunately smelled like cigarettes and cigars, and they were quite noisy. There was no microwave in my room, which I found a bit inconvenient.
Service
9.0
The staff was really kind and caring throughout my stay. The shuttle service was super convenient for getting to dinners and other activities.
Location
7.0
The hotel is a little bit out of the way, but it really felt like home. However, being right next to the airport means you hear aircraft noise, especially during the day.
Dining
6.0
I found the breakfast buffet to be overpriced and the options were not extensive. However, it sets a pleasant tone for the day.
Facilities
7.0
The hotel's facilities were nice, but nothing particularly stood out as exceptional.
Oscar
United Kingdom,
October
2024
6.4/10
I had mixed feelings about my stay at the Doubletree By Hilton Grand Key Resort. While the pool area was a beautiful spot to relax and the breakfast buffet had a fantastic variety, I faced several issues that really impacted my experience. The room was in need of serious upgrades, and I often found the staff unresponsive, which was disappointing compared to my previous visits.
Rooms
6.0
My room was worn and dated, definitely needing upgrades, and the bathroom faucet leaked water over the counter. It just wasn't what I expected from a Hilton property.
Service
6.0
The shuttle to the property took forever, and my requests often went unanswered. The staff seemed inconsistent, which made my stay less enjoyable.
Location
7.0
While the hotel is a mile from downtown, the shuttle service helped with getting around. However, I felt like I needed a car to reach dining options easily.
Dining
7.0
The breakfast options were generous and the staff in the restaurant were great. However, the overall dining experience seemed to lag in replenishing food items.
Facilities
6.0
The pool area was lovely, well-maintained, and had plenty of seating, but my room's air conditioning had issues that took time to resolve.
Cameron
United Kingdom,
October
2024
8.4/10
My stay at Doubletree By Hilton Grand Key Resort was quite enjoyable overall. The warm chocolate chip cookies at check-in were a delightful touch. However, some aspects of the room maintenance could use improvement, such as the caulking around the sinks. The staff provided attentive service, which significantly enhanced my experience.
Rooms
8.0
The room was comfortable, though there were signs of wear, like poor caulking around sinks and a malfunctioning refrigerator.
Service
10.0
The staff were welcoming and attentive, especially Aldony at the front desk, who remembered my name and ensured I had a pleasant stay.
Location
8.0
The hotel is conveniently located close to Key West airport, making it easy to access. However, the noise from the planes was noticeable at times.
Dining
7.0
While the breakfast options were generous and tasty, I did find the dining prices high for the quality offered.
Facilities
9.0
The pool area was well-maintained and refreshing, with great service available poolside, and the shuttle service to downtown was efficient.
John
United States,
October
2024
6.6/10
I recently stayed at this hotel and found it had some great features, especially the spacious balcony overlooking the pool area. The rooms were a bit noisy, and I had to call the front desk to address the noise issue. The service was friendly and attentive, but there was some inconsistency in the interactions. The location was excellent, being clean and pleasant for a late-night swim. However, I did find the dining options to be somewhat lacking in quality and variety.
Rooms
6.0
The room had a large balcony with a nice view, but it was quite warm, and I noticed a lot of noise coming from outside.
Service
7.0
The staff was generally great and attentive, but I did encounter one worker who wasn't very friendly.
Location
8.0
The location was terrific, especially for a late-night swim, though it was a bit isolated from popular attractions.
Dining
5.0
The dining experience left a lot to be desired—food was often unappetizing and not frequently replenished.
Facilities
8.0
The pool area was lovely and clean, making for a nice relaxing spot.
Lawrence
United States,
October
2024
7.4/10
The hotel had a great location, just a short walk from various amenities, and the air conditioning in the room was outstanding, better than some five-star hotels I've been to. However, I did encounter a few issues with the room like a flooding shower and a loose doorknob, which dampened the experience a bit. The service was generally friendly, but some staff behavior in the common areas was less than professional. Overall, while there are definitely some positives, improvements are needed.
Rooms
7.0
The room was comfortable and had terrific A/C, but there was a missing water strip in the shower which caused flooding, and the bathroom door knob was loose.
Service
6.0
Service was generally quick and attentive, but I was disappointed that they didn’t keep the agreement to hold my room for an hour. Some staff members were also a bit unprofessional in their conversations.
Location
8.0
The hotel is in a convenient location, just off the highway and within a short walk to various amenities, which I appreciated. It's a bit away from the busy areas, making it a nice quiet spot.
Dining
7.0
Breakfast was good, with options like eggs and bacon, but there was a problem with the timing on the weekends, which may not suit those with early tours.
Facilities
8.0
Facilities were decent, though I didn’t get to explore them fully. The pool area looked inviting.
Jack
United Kingdom,
October
2024
5.6/10
My stay at the Doubletree was quite underwhelming. I experienced a series of maintenance issues, like a leaking toilet and outdated room features. However, I appreciated the friendly staff and the shuttle service to downtown Key West, which was convenient.
Rooms
5.0
The bathroom had a leak and the room showed signs of water damage, making it less comfortable than expected.
Service
6.0
The staff were friendly and accommodating, which was a plus during my stay.
Location
5.0
While the shuttle to downtown was useful, the hotel is quite far from the main attractions.
Dining
6.0
Breakfast was generous and the signature chocolate chip cookies were a delightful touch upon arrival.
Facilities
5.0
The pool area looked nice but was smaller than I anticipated, and there were maintenance issues elsewhere.
Daniel
United Kingdom,
October
2024
6.0/10
I had a mixed experience at the Doubletree By Hilton Grand Key Resort. The hotel's staff was friendly and the pool area was a highlight, though my room felt dark and could've used some attention. The complimentary shuttle service was convenient, but I felt isolated at times due to the location being on the opposite side of Key West from downtown.
Rooms
6.0
My room was a good size but dark and didn't feel clean. the bathroom had a damp smell. the noisy AC made it hard to sleep.
Service
6.0
Most staff were super friendly and helpful. but I encountered an unhelpful bartender who prioritized watching the game over guest requests.
Location
6.0
The hotel was far from downtown. making access challenging despite the hourly shuttle service.
Dining
5.0
The restaurant was mostly closed, leaving me with few dining options at the hotel. making it tough to find convenient meals.
Facilities
7.0
The pool area was well-maintained with a nice bar. and I enjoyed the warm chocolate chip cookies at check-in.
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